Family Services

Family Services

Program Notice: The WIC/Family Case Management Division hours are Monday through Friday from 7:30 a.m. - 4:00 p.m. We are currently offering in-person services. Remote service options are available for specific visit types. For more information, please call us at 217-423-3764 ext. 1335.  The WIC office is closed for lunch, Monday through Friday from 11:30 a.m. - 12:30 p.m. When calling the WIC office, please leave a detailed voicemail and a WIC staff member will return your call as soon as possible. 

 

“This Institution is an equal opportunity provider.”

“Esta Institucion es un proveedor que ofrece igualdad de oportunidades.”

Program Contact and Mission


Karen Shiflett, BSN, RN
Director of WIC/FCM Division
kshiflett@maconchd.org
Phone:
(217) 423-6988 ext: 1343


We provide a variety of programs and services for caregivers, new and expecting parents, and children from birth to age 5. Our staff also provides information and referrals for programs and services provided by partner agencies throughout the community.


Programs and Services:


HRIF


Our High-Risk Infant Follow Up (HRIF) Program serves families of high-risk infants and children up to 2 years of age, identified through the IDPH Adverse Pregnancy Outcome Reporting System (APORS) or following WIC/FCM Division program assessment. Eligible families will be linked with a Registered Nurse Case Manager to offer one-on-one support; developmental assessments; and referrals.  For more information, please call us at (217) 423-3764 ext: 1335.

Better Birth Outcomes


Our Better Birth Outcomes (BBO) Program works closely with eligible high-risk pregnant women . Women in this program receive one-on-one support; referrals; and prenatal, postpartum, and interconceptional health education. For more information, please call us at (217) 423-3764 ext: 1335

Better Birth Outcomes Brochure

Breastfeeding Peer Counseling Program


Our WIC Breastfeeding Peer Counselors give basic breastfeeding information and support to WIC breastfeeding moms to help improve their breastfeeding experience . Peers can talk to moms by phone or text or by visiting them in the home, WIC clinic, or hospital. For more information, please call us at (217) 423-3764 ext: 1335.

Family Case Management


Our Family Case Management Program (FCM ) is an income-based program that serves pregnant women and infants up to 1 year of age. Eligible families will receive support to connect with the appropriate provider for medical needs, increase knowledge of healthy pregnancy and postpartum care, and increased understanding of the stages of child development. FCM can also connect families to other programs that may be beneficial to parents and their children. For more information, please call us at (217) 423-3764 ext: 1335.

Healthy Families Illinois™ Macon County


Healthy Families Illinois™ Macon County is a home visiting program that provides new parents with parenting skills and basic child health information to achieve appropriate growth and development. For more information and/or to inquire about eligibility criteria, call us at (217) 423-6988 ext: 1137.


This program is managed by the Clinical Nursing Division. Please contact Amber Holthaus at ext. 1124 or aholthaus@maconchd.org.

Healthy Families Brochure

igrow


igrow links families to home visiting programs that offer family-focused services to expectant parents and families with new babies and young children. igrow will pair families with a home visiting program based on each family’s individual needs and schedules. Our home visitors emphasize practical parenting skills, as well as family bonding before birth and as children grow up.


To get involved, you can fill out an interest form online at www.maconchd.org/igrow-macon-countyorg,

Send an email to igrow@maconchd.org or call (217) 423-3764 ext. 1335.

Interest Form

Women, Infants, and Children (WIC)


The WIC Program provides supplemental food and nutrition education for women, infants and children up to 5 years old. Nutrition education can be offered in a variety of ways, including individual nutrition education, group education, self-study modules and/or internet education. WIC also promotes breastfeeding and offers breastfeeding support through our Breastfeeding Peer Counselor Program.


To qualify for WIC, applicants must meet the following eligibility requirements:

  1. Applicants must be a pregnant or post-partum woman, a breastfeeding woman, or have an infant or child up to 5 years old.
  2. Applicants must live in the state in which they apply.
  3. Applicants must meet WIC Income Eligibility guidelines or be determined automatically income-eligible based on participation in certain programs such as Snap, Medicaid, or TANF. See WIC income Eligibility Guidelines button for further information.
  4. Applicants must be screened by a WIC professional to determine nutritional risk. In most cases, this is completed during your first appointment.


WIC is currently offering in-person services. Remote service options are available for specific visit types. For more information, please call us at 217-423-3764. WIC phones are open for calls from 7:30 a.m. to 4:00 p.m. The WIC office is closed for lunch, Monday through Friday from 11:30 a.m. to 12:30 p.m. When calling the WIC office, please leave a detailed voicemail and a WIC staff member will return your call as soon as possible.



WIC Income Eligibility Guidelines
Breastfeeding Peer Counselor Program
Online Nutrition Ed - WIChealth.org
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